Privacy Policy (Malaysia – EasyStore)
Last updated:27 May 2025
Your privacy is important to us. This Privacy Policy explains how Koopuohub, operating through EasyStore in Malaysia, collects, uses, and protects your personal data in accordance with the Personal Data Protection Act 2010 (PDPA).
1. Information We Collect
We collect the following types of personal data:
Name
Email address
Phone number
Shipping and billing address
Payment details (processed via third-party gateway; we do not store credit card info)
Purchase history
Device and browser information (via cookies and analytics)
2. How We Use Your Information
Your data is used to:
Process and fulfill your orders
Provide customer support
Send order confirmations and shipping updates
Communicate promotional offers (if you opt in)
Improve our store’s performance and customer experience
3. Data Sharing
We may share your information with:
Payment processors (e.g., iPay88, Stripe, GrabPay)
Shipping partners (e.g., J&T Express, PosLaju, Ninja Van)
Marketing tools (e.g., email platforms like Mailchimp)
Legal authorities when required by law
4. Security
We implement reasonable safeguards to protect your data. EasyStore uses secure encryption (SSL) and third-party payment providers that are PCI-DSS compliant.
5. Cookies
Our Site uses cookies to enhance your browsing experience, including:
Remembering items in your cart
Analyzing traffic via Google Analytics
Customizing product suggestions
You can manage cookie settings via your browser.
6. Your Rights (Under PDPA)
You have the right to:
Access your personal data
Request correction of inaccurate data
Withdraw consent for marketing communications
Request data deletion (subject to limitations)
For any of the above, please email us at koopuoipoh.sales@gmail.com
7. Data Retention
We retain your data only as long as necessary for the purposes above or as required by Malaysian law.
8. Updates to This Policy
We may update this policy occasionally. Changes will be posted on this page with a new revision date.
9. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your data, please contact us:
Koopuohub
Email: koopuoipoh.sales@gmail.com
Phone: +60 11 7127 3942
Address:Politeknik Ungku Omar, Jalan Raja Musa Mahadi, 31400 Ipoh, Perak